Delivery Planner - Kettering

Job Location	Telford Way Industrial Estate
Education	Not Mentioned
Salary	20,000 - 25,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Reporting into the Delivery Team Leader, this role is responsible for the timely delivery of materials to customers within a specified geographic area, ensuring the highest standard of customer care. This will involve optimising deliveries, integrated roadlogistics planning and haulage utilisation for the business.The Delivery Planner will understand vehicle availability, all possible sources of supply, costs of purchase and haulage, margin management and customer requirements. They will use this information to supply materials and services at the maximum possiblemargins whilst ensuring the customer receives the highest standard of Customer Service.Responsibilities

Positively influence the hauliers perception of the business services
To deploy haulage resource to ensure all Customer orders are fulfilled with optimum benefit to both the Customer and the Business.
Share and broadcast information regarding transport capacity and material availability to the commercial and customer service teams
Ensure all customer orders and haulage details are entered onto the day sheets.
Review, maintain and operate Navman system.
Coordinate contingency planning when there are issues with suppliers, customers and hauliers. Ensure that administration of actions is comprehensive and completed promptly.
Liaise with Customer Service Representatives on a daily basis to anticipate potential customer service issues/shortfalls/over shipments and seek to offer assistance to enable resolution.
Maintain awareness of current Health and Safety, Environmental and Quality Assurance requirements relating to company policies
Ensure the Haulier and Driver Compliance database is current and accurate.
Identify and communicate any potential new suppliers or sales opportunities to Business Managers
Ensure haulage rates are negotiated, agreed and administered accurately.

Person Specification

A good telephone manner
Some influencing skills/ confidence to speak to people
Local geography knowledge
Competent with IT
Strong Administration
Problem Solving

Keyskills :
GeographyHaulageCustomer Service RepresentativesTimely Delivery

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