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General Manager

Job LocationSwavesey
EducationNot Mentioned
Salary£50,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

General Manager: In order to drive further continued success a unique, wide-ranging, hands-on opportunity exists for a commercially focused General Manager with senior leadership experience to ensure optimum productivity and efficiency across all functions of the company for a leading, well-renowned supplier of scientific equipment and services.Our Client is a small, but successful team with a turnover of £2.4m that have been successfully supplying unique, cutting-edge scientific solutions for nearly 20 years. They source equipment from specialised global technology partners and deliver added value through their knowledge and expertise of products, markets and applications - enabling building of strong, long-lasting relationships with customers and suppliers. Customers range from multi-national corporations to prestigious academic and government research institutes. Their customers firmly at the heart of everything they do and are exceptionally proud of their reputation for providing industry leading pre and post-sale support and customer service.Reporting to the Managing Director, the ideal candidate will have the gravitas and determination to drive improvements across the company whilst providing direction and coordination in support of key functions: Sales, Marketing, Service, Finance, Order Processing, Administration, Logistics and Facilities Management. The successful General Manager will have proven experience as a General Manager in a small business or similar executive role with the ability to absorb operational, technical, commercial and organisational information rapidly. A strong understanding of sales and marketing processes and their critically to overall business performance is essential.Key Responsibilities

  • Direct management of staff
  • Oversee Company financial banking activities including: Invoice payments and optimising profitability
  • Production of management accounts
  • Liaising with the company accountants and bookkeeper for accounts and payroll
  • Manage payroll administration, including calculation of incentive payments for all staff salaries
  • Manage the collation and payment of expenses from all staff
  • Manage and control the product price list
  • Be responsible for foreign exchange rate management and monitoring
  • Manage the operational performance of the Sales team, ensuring optimal effectiveness and efficiency
  • Understand basic technical/scientific details of instrumentation and associated key applications and markets
  • Provide mentoring and motivation to the Sales team, leading by example
  • Ensure positive and optimal collaboration and coordination between the Sales and Marketing teams
  • Manage operational performance of Marketing team, ensuring optimal effectiveness and efficiency
  • Manage the operational performance of the Service team, ensuring optimal effectiveness and efficiency
  • Drive sales of service, including support plans to increase service revenue and profitability
  • Manage Anaytiks facilities
  • Be responsible for managing HR processes including holiday, sickness and staff records
  • Oversee day-to-day administrative operations performed by other team members, including:
  • Company documentation consistency and control
  • WEEE program administration
  • Order processing, packaging and shipping
  • Receipt and distribution of post/deliveries
  • Chasing, monitoring and coordination of supplier deliveries
  • Coordination of customer deliveries, installations and related training
  • Skills & Experiences
  • Proven experience as a General Manager in a small business or similar executive role
  • Experience in planning and budgeting
  • Good knowledge of business processes and functions (finance, procurement, operations, etc)
  • Strong analytical ability
  • Excellent communication skills
  • Outstanding organisational and leadership skills
  • Problem solving aptitude
  • Strong understanding of the importance of good service and other after sales support to the sales effort. Ability to refine and increase service revenue and profitability
  • Strong understanding of financial processes, particularly with regards to foreign exchange for payment of suppliers and optimisation of profitability
  • Ability to use own initiative, be proactive and logical with respect to problem solving
  • A "can do" positive attitude that will be likely to "make things happen"
  • Assertiveness with politeness, humility and diplomacy
  • This role is key to the development of the business; it involves management and interaction in all functions, with all company staff, associates, customers and suppliers. The General Manager will work on their own initiative, delegating and providing guidance to the other team leaders as necessary. You will play a key role in creating a motivated, engaged and productive workforce for this friendly, highly professional organisation. Apply now! Required skills
  • Skills
  • Keyskills :
    Skills

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