Customer Service Coordinator Chemicals graduate opportunity

Job Description

This leading and fast-growing company in the Chemical sector, specialising in the distribution of solvents are now looking for a Customer Services Co-ordinator to join their friendly team in Runcorn, Cheshire.Do you have a have a University Degree in the study of Chemistry or related science subjectDo you enjoy problem solving and working with customers and suppliersIs joining up operations, transport, suppliers and customers an area that interests youIf you are such a person who is interested in such brilliant experiences, our client would love to meet you.In the role of Customer Services Coordinator, you will join a busy, friendly and dynamic commercial team using best practice and facts to make key findings, recommendations, and decisions, with regards to Health, Safety, Regulatory, Compliance, Quality and the Environment. You will make an impact on a daily basis, and quickly see the results of your work.The right candidate will also be considered for the companys industry-leading development programme for Future Leadership.This is a highly competitive position and only the best applicant will be considered. They offer a competitive salary, benefits package and the chance to be part of a fast-moving company.Terms:* Salary: £Competitive* Location: Runcorn, with occasional travel required.* Position Type: Full-Time (35 hours)* Drivers licence preferredEssential Requirements:* Excellent Customer Service skills* Motivated performer who is comfortable working within a team in a fast-moving commercial department which values initiative, creativity, maturity and strong analytical skills* Have completed a University Degree in the study of Chemistry or related science subject.* Strong Computer, Excel & PowerPoint Skills* CRM Experience* Ability to deliver impeccable attention to detail and accuracy* Structured thinking & ability to apply their own logic* Ability to exceed deadlines* Strong multi-tasking ability* Self-starter* Excellent interpersonal skills and an effective team player* Ability to plan and prioritise workload, work under temporary pressure* Excellent verbal and written communication skillsDesired Requirements:* Experience of working in supply chain / customer service role desirable* Experience of working in a busy, fast-moving commercial office environment* Experience working at a chemical company or a chemicals distribution company* Sage ERP System ExperienceOverall Responsibilities:* Manage customer purchase orders and intervening processes through to delivery.* Communicate with customers and manage incoming phone calls, emails, and other correspondence* Manage customer complaints in accordance with the Compliance and Quality procedures.* Manage and update customer accounts to keep in line with Regulatory requirements* Daily communication with customers to update delivery schedules in parallel with stock availability.Please apply with a full, up to date CV.Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes, skills, experience, education and location. Unfortunately, we are unable to provide specific feedback to applicants who are not successful. Key Appointments UK Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes only. We often work with third parties who may contact you about this role. Our full Privacy Policy is available at key-appointments