Customer Service Coordinator

Job Description

Our client is an international branded chemical distribution and related service company, and they are looking for a Customer Services Co-ordinator to join their friendly team in Runcorn, Cheshire.This is an exciting position with a large focus on commercial service coordination, supporting with the growth of the organisation. As a Customer Service Coordinator, you will support the team by communicating directly with stakeholders within the chemicalindustry for toll blending, contract packing, bulk liquid storage and sample management. The role would suit someone who would like to advance their career in this area. The company offer a competitive salary, benefits package, and the chance to be part ofa fast-moving company.ABOUT THE COMPANYWith customers all over the world, our client strives to deliver chemistry-based solutions for a better life today and a better world tomorrow. Headquartered in the UK, they supply chemicals and offer technical knowledge worldwide for a range of material scienceindustries. They offer an innovative, inspiring, and truly creative environment where they motivate and encourage brand new ideas, contributing to providing the best of the best commercial services to their clients.They are a friendly team with an innovative culture that works together to get things done. They trust everyone equally and fairly and encourage their people to be truly creative and think outside the box.WHATS ON OFFERJob Type: PermanentCompetitive SalaryWork Environment: Office based with some remote working.Location: Head Office, RuncornKEY RESPONSIBILITIES* Liaise with site operations, transportation, and manufacturers with regards to supply chain matters.* Assistance with day-to-day operations, including coordinating orders and raw materials.* Building relationships with current and potential customers, including visits to customers with the Business Manager.* Coordinating collections and deliveries with customers and site.* Assist Business Manager with potential new business enquiries.* Place purchase orders with suppliers and manage intervening processes through to delivery.* Support the Business Manager and business unit.* Communication with customers to update blending schedules, delivery times, etc.* Produce new product set-ups for bulk and packed goods.* Attend meetings and training as appropriate to widen personal knowledge of the business.SKILLS, QUALIFICATIONS & EXPERIENCEEssential* Proficient in Microsoft Office, especially Outlook, Excel & PowerPoint.* Ability to deliver impeccable attention to detail and accuracy.* Strong communication and organisational skills.* Ability to exceed deadlines.* Strong multi-tasking ability.* Excellent interpersonal skills and an effective team player.* Ability to prioritise workload and ability to work under temporary pressure.Desirable* Experience of working in the chemical industry* Experience of working in a busy, fast-moving environment* University Degree (BA/BS) in a science/ business related studyPlease apply with an up-to-date CV. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. Unfortunately, due to the high numbers of CV`s we receive, we are unable to provide specific feedback to applicants who have not been successful. You will be informed as to the outcome of your application as soon as possible if you have been unsuccessful onthis occasion. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes only. We often work with third parties who may contact you about this role. Our full Privacy Policy is available at key-appointments.