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Job Location | Stanley Green Trading Estate, Handforth |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
At Pets at Home we have an ambitious plan, to become "The Best Pet Care Business in the world" and a key part of delivering this in a sustainable way will be our most cherished assets: our People and our Culture. We are a business built on strong valuesand behaviours which guide everything we do. These are our foundations which will help us to deliver our better world pledge to create a better world for pets and the people who love them.We have an excellent position of trust with the nations pet owners and provide an unrivalled range of products and services including nutrition, health, play, essentials, and grooming.About the RoleWe are looking for an Operational Excellence Manager - Retail to work out of our Support Office in Handforth (Cheshire), and we can offer hybrid working from this location. Some additional travel will be necessary.As Operational Excellence Manager for Retail, youll be responsible for a team whose purpose is to work collaboratively with our Business Change team (and other key stakeholders) to identify, prioritise, plan, facilitate, execute and deliver on continuousimprovements for all key areas of the business (Retail Operations, Distribution, Contact Centres & the Vets).You will engage, inspire and drive associates to embrace continuous improvement tools and long-lasting change within their areas. Youll define and lead the delivery of the operational excellence roadmap whilst embedding continuous improvement principles,driving value in the eye of the customer.Key responsibilities will include;