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Job LocationSouthgate, London
EducationNot Mentioned
Salary24,000 - 26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

An established organisation with a Head Office in Southgate, are looking for an experienced Customer Service candidate to join their growing team. This role involves NO EVENINGS OR WEEKENDS! The hours will be shifts Monday - Friday but only between 8am and5pm.The ideal candidate will have a natural ability to provide excellent customer services and enjoy problem solving. You will have existing retail or office based customer service experience and be confident dealing with (sometimes!) complex queries over thephone and via email.The role involves:

  • Dealing with all customer enquiries via telephone, live chat and email
  • Providing excellent levels of customer satisfaction
  • Liaising with other departments to resolve issues
  • Updating the systems with relevant notes
  • Building relationships with important clients
  • Dealing with customer complaints
If you are looking for a varied office based customer service role - then we would love to hear from you.

Keyskills :
Customer Service

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