Data Analyst

Job Description

About usAs featured in Sky News, The Guardian, The Telegraph, Independent and Forbes, Patchwork is an award-winning digital healthcare solution built by doctors, for doctors.We are a rapidly growing team of 100+ people revolutionising flexible working in the NHS and helping NHS organisations save millions (and counting), by connecting them to an increasing number of flexible bank workers. We help grow their staff banks, removereliance and spending on locum agencies, and aim to improve the general experience of flexible bank working.We have been featured on Capsule Insurances Top 50 Tech Scale-Ups to Watch 2023, recognised as HSJs 2022 Staffing Solution of the Year, and recently received the prestigious HSJ Partnership Award and the Spectators Economic Innovator of the Year Award.The RoleWe are now looking for a Data Analyst to join our close-knit Data team. You will be working closely with different teams across the business to support clients and stakeholder requests for facts and figures around their staffing usage and further developand refine our data products to ensure they continue to react to our developing product set and the developing needs of our clients.Using our industry-leading Patchwork Insights package and other analytical tools, you will be responsible for identifying, manipulating, and interpreting data to help us articulate trends, uncover impacts and identify improvements to help our clients meettheir challenges head-on.Responsibilities

• Develop client-facing and internal dashboards
• Support clients and colleagues in working through data queries to a successful outcome
• Respond to ad-hoc requests for data and analytics
• Maintain and support existing dashboards
• Identify and where possible resolve limitations in our current data pipelines and tools
• Escalate and support the wider Data Team to understand and implement data solutions as necessary
• Support colleagues and clients in making the best use of our data products
• Where necessary train and demo our data products both internally and externally
• Build reports and presentations to articulate points of interest to both internal and external client workshops
• Support the wider data team with QA reviews of analysis and content
• Undertake regular content reviews to ensure the accuracy of calculations and relevancy of results
• Ensure the data team documentation is current and comprehensive

Requirements

• Proficient in MS Excel or equivalent
• Ability to handle unstructured tasks, such as drawing conclusions from complicated datasets
• Highly numerate and analytical with a practical approach to solving problems
• Strong written and verbal communication skills, with the ability to present findings in a clear and accessible manner both verbally and in writing
• Knowledge and experience in using BI/data reporting packages e.g. Amazon Quicksight

Nice to have

• Experience in querying databases using SQL
• Knowledge and understanding of the UK Health Care market, with experience in the management of healthcare workers in the NHS

Benefits & RemunerationSalary Range: £30,000 - £45,000

• Hybrid office/remote flexible work arrangements
• 27 days holiday + bank holidays
• Dog-friendly office
• Flexible working hours
• Cycle to work Scheme
• Pension scheme (Patchwork contributes 5% of salary)
• Tech Loan Scheme (Macbook/Laptop + any necessary additional equipment you may require)
• EMI Share Option Scheme
• Perkbox + Perkbox Medical
• Wagestream (get paid on your terms)
• Employee Assistance Programme via Health Assured (well-being support)
• £250 L&D Budget (autonomous spend - additional L&D supported upon request)
• London HQ boasts games, snacks and socials
• Travel expenses paid for (ask for more info)
• Plus many cultural benefits such as workshops, book clubs, virtual events and more!

The Small PrintDue to the size of our small team, we are unable to provide individual feedback on each application. If you have not heard from us within 2 weeks, unfortunately, you have not been selected for an interview. We pledge to always provide feedback to all applicantswho reach the interview stages.Patchwork recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status.