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Job Location | Saltram |
Education | Not Mentioned |
Salary | 10.78 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , part-time |
Summary As the Welcome & Service Assistant, its your role to ensure that every aspect of our visitors experience is going to be a delight! We welcome enthusiastic flexible people who are willing to support one another across the whole portfolio, to ensurecover is available during holidays, training etc. Weekend working will be a regular requirement in this role. This role is based on 930 annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year What its like to work here A high profile cultural destination described as an oasis in the middle of the city, this magnificent mansion and parkland near Plymouth offers a tranquil riverside escape with close-by city amenities. With over 900,000 visits last year, Saltram is oneof the busiest properties in the country. A well-loved parkland used by locals for walking and exercising, a popular garden which changes with the seasons and a treasure house makes Saltram a popular property for a range of audiences. Currently, the FutureSaltram Project aims to deliver significant and exciting changes across every area of the property to maximise its commercial potential and deepen audience engagement. Ideally positioned as an urban property, Saltram prides itself on its exceptional visitorexperience and service standards. An energised, capable, engaged team make Saltram a fun place to work. Its certainly an exciting time to be at Saltram.For more information about our property please visit saltram What youll be doing As the largest conservation charity in Europe we work hard to raise funds, so that we can continue to care for all the heritage in our trust. Visitors are a vital part of what we do, so youll be responsible for ensuring that you provide an excellent serviceto all our visitors, every day. As a Welcome & Service Assistant, its your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day.Youll be responsible for answering queries and making sure visitors can find everything they need for their visit. Understanding how and why we engage our supporters is key. Working with our spirit of place youll work with the visitor welcome team to linkeverything we do back to our cause and the on-going work we do.Youll deliver high standards of presentation at the property, and ensure all our communications with our visitors are clear and consistent, from the first click on the website, to the posters and signs around the property. Who were looking for Wed love to hear from you, if this sounds like you: