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Customer Service Advisor

Job LocationSaintfield
EducationNot Mentioned
Salary23,184 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our Customer Service Advisor Team play a vital part in the running of each operating centre. Like a great engine, our customer service is well oiled and drives to ensure the success of Copart. Our Customer Service Advisors go above and beyond to supportall customers. From organising vehicle collection to answering queries - no two days will be the same!We see Copart as a family, and as a supportive network we work together to strive for greatness in a forever changing environment, but not forgetting to enjoy the journey. At Copart we offer a competitive competency framework. Watch your salary increasewith the more you learn.Our Customer Service Advisors will consistently and promptly respond to customer enquiries and requests, while maintaining our Service Level Agreements and timeframes set out by our management team. They will also assist with DVLA documentation and returnsand perform administrative duties associated with Copart documentation and service. You will be responsible for handing buyer payments and cash receipt documentation. What we need from you...

  • Excellent customer service attitude and skills.
  • Excellent communication skills.
  • Professional phone manner.
  • Strong attention to detail.
  • IT proficient.
What we offer you in return
  • Monday to Friday working
  • 23 days holiday plus bank holidays
  • Plus an additional day per year to celebrate a special occasion and a paid day to volunteer for a charity of your choice
  • Competency framework - the more you learn, the more you earn!
  • Medicash Cover - look after you and your family by providing a range of positive healthcare benefits
  • Contributory Personal Pension Plan
  • Life Assurance cover
  • The ability to purchase shares in a successful global company at a discounted rate
  • An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home
  • Car Benefits Scheme - we can help you take step towards driving green
Here at Copart we are an equal employment opportunity employer that proudly purses and hires a diverse workforce. Any discrimination is expressly forbidden. We therefore welcome all applications.

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