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| Job Location | Saintfield |
| Education | Not Mentioned |
| Salary | 20,787 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Customer Banking Advisor - Work from home!What we offer:Salary: £10.66 PH (£20,787 PA).Fully remote working Free dental care£750 refer a friend schemeCompany pension29 days annual leaveFree tea and coffee on-siteDiscounts for high street shops Location: Belfast city centre (for the training period)Contract: Permanent.Hours: 37.5 hours per week.Shift patterns: Rotational, Monday to Sunday between 8am and 8pm.Remote work: Fully remote or hybrid working, once the 12-week training period has been completed and key performance metrics have been met.The RoleTaking inbound enquiry calls from Banking customers. Customers will be calling for a number of reasons, ranging from lost cards to balance transfer requests as some examples.The Customer Service role:Helping customers with their banking enquiriesContinuously striving for first contact resolution and providing amazing outcomes when dealing with enquiries from customersAccurately maintaining and updating customer records and notesThe requirements for the Customer Banking Advisor role:Excellent customer service skills - with at least 6 months previous experience within a customer facing roleAbility to thrive and multi-task in a fast-paced environmentEmpathy and strong communication skillsYou look for solutions and enjoy solving problemsfull flexibility for rotational shift patternsConfident telephone mannerWhat happens nextIf you think you would be a good fit for our Customer Service role, send us your CV or click apply belowSomeone will be in touch once we have reviewed your CVTop candidates will be contacted via email or phone and taken through the next stepsGood luck!