Parts & Service Advisor/Administrator - Harlow

Job Location	Roydon, Harlow
Education	Not Mentioned
Salary	14.00 - 15.00 per hour
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Our client is a family run Land Rover Specialist garage dedicated to the Defender brand. With over 50 years dealing with Land Rover products the garage has specialised in bespoke vehicles and conversions together with Overland Preparation, Rebuilds, Servicingand Vehicle Sales.Due to restructuring there is a vacancy for an enthusiastic & innovative Parts & Service Advisor/Administrator based from their dedicated Land Rover service centre in Roydon.Responsibilities of a Parts & Service Advisor/Admin:

Providing exceptional customer service
Responding to the service telephone in a professional manner
Accuracy in documentation
Taking vehicle bookings
Raising Diary bookings and processing Job Cards
Contact customers to confirm bookings and offer quotations for remedial works
Manage vehicle from point of drop of to completion and invoicing stage.
Meeting and greeting customers
Processing order nos, proformas and final invoices with customers/clients.
Updating, processing schedules using GDS platform.

Skills And Qualifications of a Parts & Service Advisor/Admin:

Vehicle / Car knowledge
Previous experience in similar role (desirable)
Confident and polite when meeting customers and extremely customer focused
Polite and presentable, well-kept
A helpful individual who enjoys interacting with people
Excellent IT skills (onsite training will be provided on our own systems)

Please apply on-line for immediate consideration. Once you have applied if you have any questions call . Please also note that due to the volume of applications, only those shortlisted will be contacted. If you have not received a response within two weeks, please assume your application for this role was unsuccessful.

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