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Sales and Customer Service Executive

Book a Builder UK
Job LocationRochford
EducationNot Mentioned
Salary19,000 - 40,000 per annum, inc benefits, OTE
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

The Role: Sales and Customer Service ExecutiveBook a Builder UK are a fun and exciting company to work for, we are looking for enthusiastic and driven people to join our team in Rochford!We are the UKs fastest growing online home services marketplace connecting home owners and tradespeople. providing unrivalled service with consistent customer satisfaction. Currently in a stage of fantastic growth, we are looking to expand our Sales teamwith enthusiastic individuals who have excellent Sales and Customer Service Experience.Key Responsibilities:

  • Handle calls from new and existing customers in a professional manner
  • Assist customers with enquiries regarding the products and services we offer
  • Reaching out to B2B Companies (warm leads only)
  • Sales Order Processing on our internal CRM System
  • Sales Calls Inbound and Outbound
  • Managing all email/text correspondence in an efficient manner
  • Accurately describe our product features and benefits to increase your personal sales revenue
Self-Management:
  • Enthusiastic team player with a positive contribution to the office ambience
  • Excellent timekeeping is essential
  • Achievement/Commission Focused
  • Makes productive contributions
  • Someone who is self-aware, resilient and optimistic
  • Able to prioritise your own workload whilst maintaining an efficient standard
  • Excellent communication skills both written and verbal
  • Willingness to work alongside colleagues in a team-based environment
Essential Skills and Attributes:
  • Excellent communication and telephony skills
  • Good organisational skills
  • Ability to work accurately and methodically
  • Good numeracy and IT skills
  • Reliability and dependability
  • Track record of over-achieving sales quota
  • Solid communication and interpersonal skills
  • Customer service focused
  • Friendly, helpful, confident and an engaging personality
  • Ability to plan and organise workloads efficiently
  • Flexible approach to duties and tasks
  • Smart and Presentable
  • Understanding requirements of excellent service and the impact of failure/cost of poor quality.
  • Flexible approach
The Package
  • Salary £19,000 - £24,000 + Commission (Realistic annual OTE £35,00-£40,000+) depending on experience
  • Monday to Friday 9:00am - 5:00pm
  • Job security with permanent contract
  • Paid Breaks
  • Unlimited Commission
  • Car Parking

Keyskills :
B2BCustomer ServiceSales ExecutiveSales TeamTelesales

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