Donor Communication Support Officer

Job Description

Scottish National Blood Transfusion ServiceDonor Services and TransportDonor Communication Support OfficerAfC Band – 4Salary Scale - £22,927 - £25,223 per annumHours – 37.5Location – JCCPost Reference - 54850As a vital part of NHS Scotland, NHS National Services Scotland’s mission is to enable and support the delivery of better health and better care, working in partnership. We do this by providing a range of specialised support services that enable NHS Boards to focus their efforts on delivering health improvement and patient care. As a major division within the NHS National Services Scotland the Scottish National Blood Transfusion Service (SNBTS) plays a vital role not only in the health of the people of Scotland but also on an international scale through our leading position in new product development biomedical research and donor / clinical services. Our goal is to maintain the highest standards of patient/donor care whilst remaining internationally competitive. The Donor Services & Transport Department is responsible for the planning and provision of adequate supplies of safe, high quality blood components for NHS Scotland in full compliance with regulatory requirementsAn exciting opportunity has arisen to join the Donor Marketing and Engagement (DME) team within Donor Services & Transport (DS&T). The successful post holder will support the DME team in the delivery of varied communications for new and existing donors. Working under the direction of the Donor Publicity and Communication Officer, post holder(s) will work in partnership with planning and national territories to help deliver the DS&T collection plan.The ideal candidate will have in depth knowledge of blood collection processes and systems, and an excellent working knowledge of eProgesa. The candidate, along with other members of the DME team, will monitor donor appointment grids, current blood stocks and take action to help maintain target blood stock levels. The post will be based at the Jack Copland Centre in Edinburgh as the post holder will be required to work in the National Print Unit to help produce and mail out donor communications as and when required.The ideal candidate will be highly motivated and enthusiastic with the ability to work with a level of autonomy. An important aspect of the post is the ability to be flexible, highly organised and have the ability to prioritise duties to meet demands in an ever changing environment.For an informal discussion on the post, please contact Robert Dorans, Donor Publicity & Communications, | t | mOur benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits.Further information on NSS is available from:Closing date for completed applications is 8th June 2021Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).NHS National Services Scotland is an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies”