Customer Service Adminstrator

Job Location	Riccarton, Currie
Education	Not Mentioned
Salary	£24,000 - £25,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Contract , full-time

Job Description

Our client is on the hunt for an experienced Customer Support Administrator. You will be a key member of the team responsible for ensuring a seamless customer journey for landowners and investors. Due to the industry our client operates, experience withinlandscaping or property would be advantageous but not essential. Who are you You will be a friendly and personable individual capable of picking up new processes quickly and efficiently and have had at least one year experience within a customer service position. What will you be doingThis is a busy role within a small and proactive team. You will be responsible for carrying out administrative duties as well as providing excellent customer support via telephone and email. Additional responsibilities include:* Maintain department databases and ensure information is accurate and up to date. * Liaise with external parties allowing for internal tasks and responsibilities to be completed on time.* Dealing with, and escalating when required, customer queries and complaints.* Complete general office support activities and additional duties as required by management. Key information * Schedule: Monday - Friday * Hours: 09:00-17:00* Salary £25K* 12 Months fixed term contract (with the possibility of being made permanent)Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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