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Business Services Assessor

Job LocationOld St. Mellons
EducationNot Mentioned
Salary£19,000 - £25,000 per annum, OTE
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Our people are our most important resource, we value our people, their commitment and the positive culture they create. If you are a qualified Call Centre and Business Admin assessor looking for your next career move and are interested in joining our assessment team as a Vocational Coach we would like to hear from you!Key responsibilities of an Assessor

  • Work effectively with colleagues to achieve the company mission, aspirations and values.
  • Support learners, on a one to one basis and within workshops (if required), to achieve qualifications detailed within their individual learning plan.
  • Carry out all organisational and administrative work, preparation and marking associated with teaching and assessment responsibilities.
  • Fully engage learners and employers in the learning process
  • Undertake Internal Quality Assurers activities (If qualified/required)
  • Ensure teaching and assessment practices are good as defined by Ofsted
  • Key duties of an Assessor
  • Assess learner capabilities and produce and maintain individual learning plans (ILP).
  • Produce, implement and maintain schemes of work and lesson plans where applicable.
  • Ensure workshops, if applicable, facilitate sufficient and demonstrable learning opportunities.
  • Effectively track and report on learner progress against plan.
  • Conduct regular progress reviews with every learner in line with delivery model requirements.
  • Encourage and motivate learners to achieve targets contained in the ILP.
  • Provide appropriate support to ensure learners achieve required knowledge and assessment standards.
  • Complete all components of the framework in line with the timescales detailed in delivery models. (This can, depending on programme, include the QCF, technical certificate, functional skills-maths/English/ICT, Employer Rights and Responsibilities and Induction)
  • Ensure learners are fully aware of the framework requirements and evidence required to demonstrate competency.
  • Provide relevant information, advice and guidance in order to support learner progression.
  • Entry Requirements of an AssessorD32/33 or A1 award (or CAVA/TAQA) L3 Contact Centre - Essential Successful applicants will need to have a valid driving licence and access to a vehicleExperience of assessing Contact Centre, Business admin and Customer service. IT skills - essential Required skills
  • Assessment
  • Collaboration
  • Ownership
  • Keyskills :
    Assessment Collabation Ownership

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