Internal Quality Assurance Manager

Job Description

Job Title:Internal Quality Assurance (IQA)Role Purpose:The role of the IQA is to monitor the quality of trainers / assessor’s performance, identify skills gaps and development needs and facilitate development of trainer / assessors to improve the quality of training and assessment. Ensure documentation and recordsmeet quality and regulatory requirements.Relationships:DepartmentQualityReports intoDirectorDirect reportsTrainer / IQADuties and Responsibilities:

• Plan and prepare monitoring activities according to the requirements of own role.
• Determine whether assessment processes and systems meet and operate according to quality requirements.
• Check that trainers/assessors meet the requirements for their role.
• Analyse trainers/assessor capabilities and potential in the context of their objectives and other requirements.
• Agree and prioritise trainers/assessor learning needs and produce individual development plans with trainers/assessors to reflect these.
• Provide trainers/assessors with developmental feedback, advice and support to help them maintain and improve their assessment practice.
• To track Learner progress and check that assessments are planned, prepared for and carried out according to agreed procedures.
• Check that assessment methods are safe, fair, valid and reliable.
• Check that assessment decisions are made using specified criteria.
• Compare trainers/assessor decisions to ensure they are consistent.
• Work with assessors, trainers, employers, and Learners to ensure the standardisation of assessment practice and outcomes.
• To chair and minute standardisation and qualification specific tutor/assessor meetings as appropriate.
• Liaise with compliance department to ensure timely notification of all qualifications to be claimed together with relevant documentation to prove authenticity of claims.
• Liaise with curriculum staff regarding External Quality Assurance visits and be actively involved in managing these visits.
• Follow agreed procedures when there are significant concerns about the quality of assessment.
• Follow agreed procedures for the recording, storing and reporting and confidentiality of information.

Continuing professional development:

• Identify current performance requirements relevant to own practice.
• Identify trends and developments relevant to own skills, knowledge and practice.
• Identify and critically reflect on how own beliefs and attitudes influence own practice.
• Seek feedback, collect information and continually reflect on own performance.
• Assess the extent to which own practice is inclusive and promotes equality and diversity.
• Prioritise areas for development and plan how learning and development will be achieved.
• Access development needed to carry out own work more effectively and continually use a range of resources to keep own knowledge, skills and practice up to date.
• Keep records of own actions, development plans and progress, and use them to support and inform ongoing reflective practice.
• Apply new knowledge and skills to consolidate learning, improve own practice, and review the effectiveness of newly acquired knowledge and skills.
• Share knowledge, skills and improvements to practice with colleagues where it is likely to be of benefit.
• Maintain agreements about confidentiality.
• Participate in the Staff Development and Training programme to meet personal, professional and Service development requirements.

Key objectives

• Contribute and Support in the development of the Quality Strategy
• Ensuring adherence to health and safety guidelines, leading by example
• Mentor / Coaching trainers / assessors
• Quality Activities

o OTLA / deep diveso Standardisationo SAR/QIPo IQA - all qualificationso Lead on EQA visits

• Review training material and support in the development of material to ensure meet quality standards and the needs of the client.
• Identification of opportunities for improving the Quality Management
• Support in the development of new services, through identifying quality risks and contribute to the analysis and mitigation/prevention of these risks.
• Measure, manage and monitor quality objectives.
• Operates diligently with professionalism considering a wider picture.
• Seek continuous professional development opportunities such as self-reflection, gathering information, producing personal development plans, and keeping up to date on organisation regulation/ legislation.

This vacancy is being advertised on behalf of Gem Partnership Ltd who are operating as an employment agency.