Compliance CoOrdinator

Job Description

This vacancy is being advertised on behalf of Gem Partnership, who are currently trading as a recruitment business to recruit a Compliance Co-Ordinator.The role of the Compliance Co-Ordinator is to provide support the MIS & Compliance Manager in supporting the business by ensuring that all active funded learners and employer data is recorded accurately and timely. To co-ordinate the day to day compliance tasks to ensure all funding is claimed fully and accurately. To ensure all AEB and community funded data and paperwork is up to date and compliant. To support in ensuring all documentation and data is of a high standard and meets external agencies expectations.Main Duties:• To support the MIS & Compliance Manager in supporting the business by ensuring that all active funded learner and employer data is recorded accurately and timely, ensuring that internal compliance and timescales objectives are achieved.• Ensure all funded programme paperwork is audit compliant and up to date in funded learner files and systems. To produce high standard reports to managers and SMT.• Provide a high level of internal and external customer service when responding to the needs of colleagues, employers and funded learners, signposting to the relevant department where necessary. To provide a high level of administration support to the team.• Processing of starts, completions, withdraws and break in learning, using PICS LMS System. Ensuring timely and accurate data input• Quality checking of all funded learner paperwork, ensuring all documents are completed to a high standard and tracking any non-compliance• Progress tracking of funded learners, using trainer’s paperwork submission, reporting within PICS and produce reports for monthly KPI’s• Compliance and Quality check all AEB funded paperwork to ensure accurate and up to date information is processed and submitted to college by set deadlines• Tracking and monitoring of training courses including DWP and Community learning. Ensuring all paperwork is completed and submitted accurately and timely. Provide weekly reports for SMT, raise invoices for funding and submit job outcomes for payments• Take the lead on employer contractual documents being completed and up to date, including contracts, amended schedules, health and safety vetting’s, commitment statements and negotiated costs. • Ensure DAS is updated and is accurate for all funded learner status, liaising with employers where necessary• Conducting funded learner and employer audits, tracking compliant and non-compliant paperwork, hold training and refresher sessions for trainers where applicable• Create accounts for BKSB and monitor results to create reports for managers and trainers.• Conduct funded learner registrations with awarding bodies including any commercial courses• Register funded learners with EPAO’s and arrange EPA, liaising with EPAO’s and trainers to ensure timely EPA dates• Support trainers with functional skills, books tests - online and paper based, check results - updating PICS and support with invigilation of tests, adhering to awarding body regulations• Funded learner and Employer Voice - promote the completion of surveys with funded learners and employers, track and record results and informing SMT of results• Report on course feedback and evaluations and producing reports for SMT• Promote company brand awareness, promotion and creating of marketing material• Produce a monthly newsletter for all employees• Support in promoting the company via social media, including course evaluation, key topics and events• Create and promote a diversity calendar and hot topics to be used by trainers and funded learners monthly to keep key topics up to date• Recruit for employer funded learnership vacancies, liaise with employer and funded learner to screen funded learners to be put forward for role• Tracking of Totum, funded learner discount cards, provide support to funded learners • Support the Operations Manager as and when required• Adhoc projects and general administrative support as required by manager and companyPerson Specification:• Previous administrative experience is essential, ideally in a training/compliance environment• Flexible, strong work ethic and committed to organisational goals and values• Articulate, confident with an excellent telephone manner• Professional at all times• Excellent communication skills, both written and oral• Strong organisational skills with excellent attention to detail• Ability to prioritise and work to deadlines• Computer literate and highly competent with Microsoft Word, Excel, PowerPoint, email and internet• Customer focused - committed to delivering an excellent standard of service.Prerequisite:• Work towards an apprenticeship qualification whilst in post - Business Administration Level 3• Full Driving License