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Support Officer

Reed Talent Solutions
Job LocationNew Cross, London
EducationNot Mentioned
Salary22,749 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Support Officer (Floating Support)We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.Our Homelessness and Prevention team is friendly and we love what we do. We are passionate about the high- quality support we provide.We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career with a not-for-profit organisation that is proud to make a genuine difference to peoples lives, each and every day.Join our Homelessness and Prevention team as a Support Officer.Housing sits at the heart of our organisation. We believe that everyone deserves a safe, secure, affordable home. Providing care and support to those who need it is an important part of what we do. We work with people experiencing homelessness and who oftenhave other support needs. Our services include hostels, young peoples accommodation services and support delivered in the community; where we provide tailored support that prepares our customers to achieve independence and re-integrate within the community.Were an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.The RoleWe have a fantastic opportunity for someone to join us in the position of Support Officer.Salary: £22,749 per annumHours: Monday to Friday: 8am-4pm/12pm-8pm - 1 weekend per month which will be lone working.Your responsibilities will include:

  • Working across 5 services in Lewisham out within the community and within the service home itself.
  • Supporting young people with complex needs aged 16-24.
  • Carry out assessment to identify and prioritise needs.
  • Use SMART goal planning to provide needs led holistic support.
  • Liaise closely with the Housing Management Team to identify problems with Housing Benefit payments, review rent collection and address other tenancy-related matters
  • Support customers to develop the necessary skills to live independently, and to access training, education and work.
What you will need to succeedWe are looking for someone who believes in working together as part of a team, who shares our values and who is committed to achieving positive outcomes for all of our customers.The successful candidate will have:
  • Experience of working with vulnerable young adults with complex needs.
  • A genuine passion for working with young people and be able to travel around Lewisham.
  • Good communication skills and the ability to engage with, and respect the needs of vulnerable people.
  • Excellent team working skills with a creative flair and ability to think outside of the box.
  • A good understanding of the issues affecting young people with complex needs.
  • Housing sector knowledge including housing benefit applications.
  • Strong IT and social media skills to manage and maintain administration and recording systems.
The OfferOur Life@One benefits offer you an array of perks designed with your wellbeing in mind.Salary: £22,749 per year
  • Your holidays are important to us. Take up to 28 days annual leave plus bank holidays.
  • Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
  • Looking forward to your big bucket list trip You can buy or sell up to five days annual leave each year.
  • Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities....

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