Office Administrator

Job Location	Nazeing
Education	Not Mentioned
Salary	30,000 - 40,000 per annum, pro-rata, OTE
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Position: Office AdministratorLocation: Nazeing - EssexHours: 08:30 - 17:00Benefits: Company Pension schemeBrief summary of the organisation: Nazeing Heating is a commercial heating company which serves housing associations across the South East region of England. Providing specialist and professional services since 1976.Nazeing Heating carry out all different services to our clients such as commercial installations, domestic/commercial servicing, reactive repairs, consultancy advice and many more services we provide on a day to day basis.You will be working for a fast growing, highly driven company who manages over 2,000 properties for our clients in the South East region of England. With excellent standards in place, you will be working for an organisation that is committed to providinga strong customer focus and delivering high performance.As an Office Administrator you will :Provide administration and office support for the departments managers. Update and progress chase specialist and sub contractors jobs. To help ensure Client requirements are met according to company standards, principles and to drive continuous improvementin those areas.Main Duties and Responsibilities :

To review jobs received during the working day and allocate accordingly to Engineers/sub-contractors.
To review outstanding jobs with reference to specified response times, evaluating the nature and importance of the instructions, ensuring that calls are responded to with reference to both the importance of the works and the contractual response times.
Where necessary allocating specialist sub-contractors, giving response, completion and access details, and other relevant information, to ensure compliance with Client requirements.
To complete jobs down on our management system and filter any relevant documentation in readiness to be uploaded onto our portal along with updating any spreadsheets/trackers. Ensure all documentation received by the engineers & sub-contractors states allthe correct information.
To take phone calls from Tenants, arrange appointments with Tenants and update engineers/sub-contractors accordingly.
As and when required, compile contract data and associated client correspondence reports.
To assist on other contracts as and when required.
Assist with invoicing if required.

Person SpecificationEssentialSkills/Aptitude/Knowledge

The ability to plan and prioritise, resolve issues and meet targets and deadlines
Good written and spoken communication skills
A good team player with the ability to demonstrate excellent customer care skills.
Ability to take on any additional work of required
Good IT skills with Excel Knowledge

Experience

A minimum of 1-year administration experience

Please get in touch to discuss this role further for this exicting oppourtunity with Nazeing Heating.

Keyskills :
GasHeatingMicrosoft Exceladmin

APPLY NOW