Assistant Catering Manager

Job Description

The RSPBs catering operation is looking for an Assistant Catering Manager to join the team.Part-Time Assistant Catering ManagerReference: NOV20218727Location: Newport WetlandsSalary: £18,100.00 - £20,080.00 Pro RataHours: Part-time (variable hours) role for an average of 25-30 hours per weekContract: Zero HourNewport Wetlands National Nature Reserve lies between the Severn Estuary and the River Usk on the South Wales coast. It is owned and managed by Natural Resources Wales, working in partnership with RSPB Cymru, Newport City Council and others, for the benefitof wildlife and people.The site is a coastal reclaimed wetland, a great destination for everyone who wants to enjoy this beautiful part of the Wales Coastal Path. The diverse wildlife includes Otters, Birds, and the UKs rarest Bee. It is also, of course, home to our signaturebird; the booming bittern.For the 120,000 people who come to Newport Wetlands each year, we seek to make every one of those visits just a little bit more magical, creating a relaxing and enjoyable user experience, using where possible local products and facilitating informed choices.What is this role aboutWe are looking for a target driven catering professional who can provide the highest standards of customer care and team management our by way of our cultural values and assist in building the sites catering operation in these demanding times.Catering experience in Food & Beverage is required. Full training and support on all aspects of RSPB catering will be provided to enable you to drive sales, be a positive role model in the team and be an ambassador for the RSPB. You will also be providedwith RSPB uniform.The successful candidate will be responsible for the day-to-day running of the caf operation, under the guidance of the Catering Manager, in line with set RSPB and site procedures and routines.This role will require regular weekend and bank holiday working, cross team working with all functions within the visitor centre to ensure an excellent experience for all visitors. All employees are expected to carry out their job responsibilities in anenvironmentally aware manner, ensuring as little damage to the environment as possible. Our aim is to ensure all resources are utilised effectively and efficientlyThis role is a Full Time, Zero hour contract Role; averaging 25 -30 hours each week as the needs of the business requires. You will need to be available to work during the day, and regular weekend and Bank Holiday working will be essential.The successful candidate will be responsible for assisting the Catering Manager in the following areas:

• Ensuring the caf is delivering the highest standard of customer care.
• Achieving financial targets and Key Performance Indicators (KPI) to deliver against catering goals.
• Excellent verbal and written communication skills
• Ensuring all catering administration, operating processes, security, food hygiene and health and safety adhere to RSPB procedures.
• Ability to manage and respond to customer needs and feedback.
• Ensuring that all catering staff and volunteers are recruited trained and managed in accordance with RSPB & site guidelines and policies that results efficient team working.
• Being responsible for the planning and efficient day to day running of the caf.
• Deputising for the Catering Manager during their absence
• Serving customers, handle cash and use the till system
• Preparing and serving high-quality food and drink
• Maintaining stock levels
• Working in a hands on manner.
• Maintaining high hygiene standards and follow all food safety and cleaning guidelines.

Desirable skills, knowledge and experience:

• A natural leader who can influence, motivate and inspire people at all levels.
• Ability to manage and respond to customer needs and feedback.
• Successful experience of leading and managing a diverse team.
• Proven track record of Working within the Food & Beverage industry.

Closing date: 23:59, 09 January 2022Please note that we are actively recruiting for this position and reserve the right to close this vacancy once sufficient applications have been received.TO APPLY AND FOR MORE INFORMATION:If you would like to find out more about this position and to apply, please click the button to be directed to our website.The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.No agencies please.

Keyskills :
Communication SkillsCustomer ServiceFood HygieneGeneral AdministrationKPI's