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Service Administrator

Job LocationNantwich
EducationNot Mentioned
Salary20,500 - 23,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

My Nantwich-based client is looking for a Service Administrator for a permanent position within their busy and growing organisation.Working hours are Monday to Friday, office hours, with an early finish on a Friday (all being well).Salary is dependent on experience. £20,500 - £23,500 . Hands-on training will be given in the form of working alongside the team. There are no on-call responsibilities.The role:

  • Involves liaising between clients and contractors in an assertive (but friendly) and timely manner.
  • Communicating clearly by phone and email.
  • Recording data accurately on the company system.
  • Following up to check that work has been completed to the required standard by contractors and that the client is happy to sign it off.
The ideal candidate:
  • Will have some experience within a customer / client facing role and able to calmly juggle varying priorities.
  • Will be articulate on the phone and in writing to ensure all parties are clear about the work needed.
  • May have come from a hands-on background so understands the requirements and how to communicate well with contractors.
  • Computer literate - the system can be taught but a base knowledge is essential.
If you feel that you have the skills, experience and characteristics for this role please dont hesitate to apply today.If you would like more information or to discuss your requirements for your next role please reach out to us.

Keyskills :
Customer ServiceGeneral Admin

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