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IT Support Technician

Job LocationNantwich
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Great opportunity to join a global biotech who are at the forefront of their sector.The role is to provide day to day onsite support aswell as remote support to multiple offices. You will be required to manage incidents and requests using a dedicated ticket management tool, and be proactive in managing workloads. You will develop relationshipswith key stakeholders and liaise with third party suppliers.You should have the following experience:

  • Hardware fault diagnosis and repair for laptops, desktops, printers etc.
  • Desktop application support
  • Knowledge of mobile technology - Android & iOS
  • Wifi AP troubleshooting
  • MS Office 365 applications
  • Windows 10/11
  • Experience of EPM or other desktop management and deployment tools
  • TeamViewer or similar
  • Network technologies and methodologies (TCPIP / Cat 5 Cabling / switches / DHCP/VPN)
Please note there will be travel as part of the role. You will have use of a pool car and all travel expenses will be paid.When not travelling, the role will be based on site in Nantwich.

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