DEPUTY COMPLIANCE MANAGER

Job Description

Hours: FULL TIME: Shift work (07:30-19:30), weekend working (+/- 1 in 4) and oncall (+/-1 week in 5), AHW 25%.Early shift: 07:30-15:00Mid shift: 08:30-16:00 OR 10:00-17:30Late shift: 12:00-19:00Adecco are looking for YOU if you have experience in the operational running of a large facility housing a total capacity of +/-400 beds. We need strong leaders to support the Compliance Manager in ensuring that the centre is runeffectively and is providing a healthy, safe, and secure environment strictly within the bounds of regulations, policies, procedures, and guidelines.You will form part of a small team providing a 24/7 service on a rotational, shift basis including occasional weekend and on call duties.Benefits

• Adecco Paid Holiday and Boost Benefits offering discounts on products
• Learning and development tailored to your role
• An environment with flexible working options

Job Description DEPUTY COMPLIANCE MANAGERs role is to oversee the efficient running of facilities, ensuring the provision of an effective service and monitoring the contractual delivery by the service provider in accordance with operating standards. This is achieved byregularly walking throughout the centre, interacting with supplier staff and the detained residents.The role includes representation at a range of daily, monthly, and weekly meetings, the production of MI, collating data, statistics, thematic reviews, assessing potential risks and assisting the Compliance Manager with daily administrative functions.Key Responsibilities (but not limited to):

• Ensure effective service provided to detainees
• Monitor and review contractual delivery and compliance by service provider, providing regular updates to manager, challenging non-delivery as and when necessary
• Provide high-quality thematic reviews into contract delivery and dip sample reports on a range of areas enabling requisite assurance of contract delivery and adherence to policy.
• Collecting, processing and auditing complaints in line with the policy, working collaboratively with the complaints department
• Perform statutory duties in accordance with Detention Centre Rules, including authorising the use of temporary confinement or removal from association for residents as necessary
• Monitoring and reporting on transfer of residents from the centre onto their chartered removal flight
• Provide an out of hours on-call service for Detention Operations
• Represent the Home Office at a range of meetings that include planning in the difficult removals of residents, daily operational meetings, resident consultative committees, Independent Monitoring Board (IMB), security, health care and safer community meetings
• Occasional minute taking at some meetings (shared by team on rotational basis)
• Provision of Management Information in the form of data and statistics to support the production of monthly reports
• Assist in giving advice around policies and procedures as and when required, in response to parliamentary questions and other official correspondence
• Assist in supporting with administration and managing teams shared inbox

Essential criteria:

• Strong communication and relationship building skills
• Confident ability to challenge and problem solve while maintaining good relationships
• Work effectively within the team and autonomously to achieve shared goals
• An ability to absorb and evaluate large amounts of information, ensuring understanding of policy, guidance, and contractual documents
• Ability to work under pressure in challenging environment with minimal supervision
• Proactive and confident decision-making skills
• Strong admin and IT skills, proficient in MS Office Suite
• Able to report to location without reliance on public transport

Desirable Criteria:

• An understanding of Immigration process
• Previous experience working in a custodial environment

Security Clearance: Due to the sensitive nature of the work, we will need to apply, on your behalf, for security clearance and you will need to meet the following requirements:Resided in the UK for the last 3 yearsHave a *current* British Passport or settlement statusNI Number2 x proof of addresses (all in UK)5 years full history with no gaps of more than 1 month3 years solid reference with no gaps of more than 1 monthDue to the nature of the work at the Home Office, the role can be subject to change based on the business needs at the time. Therefore, they need candidates with a flexible nature that can deal with change.If placed into a role you will undergo extensive training and the expectation is that you will stay in that role for the duration of the assignment, or a minimum of 4 months, before we can reassign you into a different business area. If you feel the roleupon offer is not suitable you will need to discuss this prior to undergoing training.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

Keyskills :
Compliancereportingmanagementadminiservice deliverycontractualstatutory duties