Customer Service Apprentice

Job Location	Milton Ernest
Education	Not Mentioned
Salary	18,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

As a Customer Service Support apprentice, you will be at the heart of the Commercial Team at Biogen UK. Helping to deliver the best service to our customers whilst learning lots of skills to become a proactive member of the team. The employers locationis remote; in a North Bedfordshire village (Milton Ernest). Customer Service Apprentice Responsibilities: You will provide support to the Biogen Commercial Team, carrying out the following duties -

Assisting with preparing and updating daily scheduling for all incoming and outgoing waste.
Carrying out basic administrative duties.
Answering the phones and handling initial customer enquiries.
Distributing weekly and monthly reports.
Setting up contracts on bespoke weighbridge system and updating associated contracts and supporting documentation.

Customer Service Apprentice Requirements:

Able to provide great levels of service for our customers.
Able to work and learn quickly in a fast-paced environment.
Care about doing a great job.
Ability to travel to and from the office which is in a remote location.

Skills required

Communication skills
IT skills
Attention to detail
Customer care skills
Administrative skills
Team working

Training to be Provided

You will be trained and mentored to monitor and update the compliance database in preparation for auditing.
Full in-house training on all aspects of the job role.
Customer Service Level 2 qualification.

Future Prospects A permanent position will be on offer upon successful completion of the Apprenticeship. Apprenticeship with the opportunity of undertaking a level 3 qualification in another field. Pay review on completion of Level 2 Customer Service.About Us: At Biogen we see ourselves as a cutting edge, bold and inspirational business. And were continually improving our operations to meet the increased demand for our expertise and services in food waste recycling. We recognise that the success of our businessdepends on our people as we continue to develop our network of AD plants around the UK. Location: Head Office - Milton Ernest, BedfordshireContract Type: Apprenticeship leading to a Permanent contractHours: Full TimeSalary: £18,000 per annumBenefits: 25 days holiday. 4% employer pension. Health care. x4 life assurance. You may have experience of the following: Customer Service Apprentice, Customer Support Apprentice, School Leaver, Trainee, Junior, Apprenticeship, Graduate, Customer Service Apprenticeship, Customer Services, NVQ, Apprentice Scheme, Customer Service Advisor,etc. REF-202 713

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