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Pre Offer Case Manager

Job LocationMid Glamorgan
EducationNot Mentioned
Salary£23,000 - £24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Mortgage Administrator (Post Offer) Mid Kent£22,500 (After 3 months and successful probation, salary increase to £24,000) Monday – Friday: 8:30am – 5:30pmAre you an experienced administrator or customer service professional looking to kick start a career within the mortgage industry If so, we have an exciting opportunity for a Mortgage Administrator in the Post Offer team!Duties include:

  • Dealing with all queries via phone and email in relation to mortgage applications (pre and post offer)
  • Delivering exceptional customer service at all times whilst ensuring that SLAs are met
  • Building and maintaining strong relationships with clients
  • Liaising with mortgage brokers, underwriters and other internal teams
  • General administrative duties: filing, data entry, diary management, emails etc
The successful candidate must have/be:
  • Previous administrative or customer service experience (ideally within financial services)
  • Looking to start a career within the mortgage sector
  • Strong organisational skills and able to juggle multiple priorities simultaneously
  • Meticulous attention to detail
  • IT Literate and competent using MS Office
  • Driving licence and own transport due to the office location
  • Available to interview the week commencing 23 rd October
This is a FANTASTIC opportunity to join an established company who genuinely invest in their staff and where employees stay long term! For the right candidate, the career opportunities are endless!Following successful probation, you will be allowed to work from home 1 day a week as well as a salary increase to £24,000 per annum.This role is being handled by Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment.Not quite the right role but still lookingWhether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!

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