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2nd/3rd Line Field Engineer MSP

Job LocationMayfair
EducationNot Mentioned
Salary£35,000 - £40,000 per annum, negotiable, inc benef
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

2nd/3rd Line Field Engineer- MSP (IT Managed Service Provider)Our client is an award winning global IT Support and Managed Services Provider specialising in financial services sector. They are continuing to expand their business which is providing the exciting opportunity for a 2nd Line Remote Support Engineer to join their dynamic team. The client base consists primarily of financial services clients, including Hedge Funds and Private Equity Firms. These clients demand the very best levels of support and we looking for the right candidate to join the current team.Key Responsibilities:You will be responsible for the support and maintenance of server, desktop and network infrastructure for multiple high profile financial services clients. This is primarily a field based role at client offices across London, predominately in the City and the West End. The position has the potential to develop into a technical specialist role or other position within the business.Responsibilities include:

  • Provide 2nd and 3rd line support on desktop infrastructure and Microsoft Servers Configure new server and desktop technologies including Office 365
  • Implementation of hardware/software related projects as part of a project team Be available for out-of-hours support via the on-call rota
  • Key Requirements:
  • Minimum 3 years demonstrable 2nd/3rd line IT support experience in a similar Managed Services role.
  • Proven detailed knowledge and experience with Microsoft Server, Active Directory, Microsoft Exchange and Cloud technologies.
  • Ability to work in high pressure environments individually and as part of a team.
  • Key Technical Skills Required:
  • Build, configuration and maintenance of Windows 7, 8 and 10
  • Administration and maintenance and configuration of Windows Server 2008, 2012, 2016 including Active Directory and File Services with build experience an advantage
  • Administration and configuration of Microsoft Exchange and Office 365.
  • Administration and setup of Office 365 platforms with migration experience an advantage.
  • Administration and configuration of virtualisation platforms specifically VMWare and Hyper V. Tape and Internet Backup Utilities experience
  • Knowledge of Network Topologies
  • Market Data applications e.g. Bloomberg and Routers
  • Non-Essential Technical Skills considered an advantage:
  • SQL
  • Citrix XenApp, XenDesktop
  • Public Cloud platforms such as AWS and Azure Powershell
  • Mac OSX
  • Meraki WIFI and network devices
  • The Candidate:The ideal candidate will be capable of interacting with clients at a very high level, as well as being highly technically competent and highly motivated.The Company Offer:Exposure to varied environments and exciting technologies. Excellent career development and internal progression opportunities within the business. Competitive remuneration, competitive overtime rates and paid holiday. Required skills
  • Managed Services
  • Microsoft Exchange
  • Microsoft Office
  • Network Infrastructure
  • Microsoft Servers
  • Keyskills :
    Managed Services Microsoft Exchange Microsoft Office Netwk Infrastructure Microsoft Servers

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