Customer Assistance Representative - Exeter

Job Location	Marsh Barton Trading Estate
Education	Not Mentioned
Salary	Competitive salary
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

OverviewWe are excited to announce an opportunity for a Customer Assistance Representativeto join our team in ExeterAbout usTo help understand and find out more about our Flex-E-Rent division of Enterprise, please visit: https://Salary

£11.44 p/hour

Benefits

25 days paid holidays a year + public holidays
Life Assurance - 3 x Salary
Short Term Disability
Stakeholder Pension
Our ‘promote from within policy’ means you can go as far as your talent will take you

Hours

42.5 hours
Monday - Friday
8.00am to 5.00pm

Address

39 Nuneaton St, Glasgow G40 3JT

Training and DevelopmentThis role offers fantastic progression opportunities via our in-house training and development program. We encourage all our employees to be the best they can be.... and we reward this commitment with £500 bonuses on completion of each training stage, thereare two stages in your initial training. The training program will be around 10 months. As you complete each task on the training roadmap you will mark your completion and youre understanding and competence in that area will be accredited by one of the team.There will be lots of different knowledge checks and activities along the way, so you’ll always be taking the next step in your learning with us. Training and development will be ongoing.Responsibilities

Communication in person, over the phone and via email
Marketing the business and building long term relationships
Account Management duties
Handling customer requests
Problem solving
Working to deadlines
Administration duties

Qualifications

High level of customer service skills
Excellent communication, organisational and time management skills
Ability to work in a faced paced environment
Strong attention to detail and accuracy of work
Strong interpersonal and teamwork skills
Knowledge of Microsoft Office products and telephone skills

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