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Customer Service Administrator

MTrec Recruitment
Job LocationLongbenton
EducationNot Mentioned
Salary18,525 - 19,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Rewards and Benefits on offer;

  • Immediate start date
  • Permanent contract
  • Easily accessible by public transport
  • Superb company culture
  • Varied and interesting role
  • Friendly working team environment
  • Monday-Friday only - no weekends!
The Company you will be working for;Our client is an established and successful company based in Longbenton. They are currently looking for a Case Administrator to join their team on a permanent basis. If you are interested and meet the person specification of the job role, please apply below.The Role you will be doing;
  • Liaising with third parties.
  • Data-entry of new cases.
  • Ensuring that all service levels are achieved.
  • Liaising with insurers, solicitors and clients.
  • Escalating any issues to Team Leader/Manager.
  • Processing of Forms.
  • Processing records as required.
  • Receiving and making telephone calls.
  • Ensuring that each call is dealt with professionally.
  • Correspondence to include appointment letters, requests for further particulars/ amendments, reminder letters and processing records etc...
  • To participate in team meetings as appropriate and take instruction and guidance from Senior Case Administrators, those responsible for training and Managers.
About you;
  • Previous administration experience
  • Strong administrative skills
  • Organised and able to work on own initiatives
  • Friendly and able to work well within a team
  • Good Communication skills
  • Positive, Can do attitude at all times
  • Flexible approach to work and workload
  • Open and honest approach at all times

APPLY NOW

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