Office Facilitator

Job Location	Knowsley Park
Education	Not Mentioned
Salary	£20,500 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Be in the business of better futures and become an Office FacilitatorThis role involves working as part of a team in a busy participant facing office environment providing a range of support to Key Workers, participants, and managers, working on varied administrative activities and some participant focussed activities where required.In brief you will:

Support the collation, as directed, of performance data against a range of key performance indicators, compliance, and quality standards.

To support with tracking and monitoring of audit compliance documentation and provide a weekly progress report to the operational management team.

To provide feedback to Key Workers in relation to the quality and completion of participant paperwork.

Support Key Workers and operational teams with administrative support

Monitor participant feedback process and update management on a regular basis include collating Good News Stories

Workshop monitoring and some delivery if required – completing the analysis of customer feedback.

Manage general running of the office including stationary orders, managing post, booking meeting rooms and other duties linked to day to day running of the office

To manage, order and administer petty cash, participant payments, vouchers, BACS, manager’s credit card, setting up suppliers and general office petty cash procedures.

Build excellent relationships with colleagues, participants, and external organisations

Use their initiative to maintain and improve robust admin systems and procedures.

The ProgrammeThis role is part of our Work and Health Programme, North West. Work and Health Programme offers support for people with health conditions or disabilities or those who have been unemployed for two years to return to employment. We offer a range of support through our internal teams of Key Workers, Employer Account Managers and Health Professionals. We also work with local community organisations and partnership organisations to create a personalised support package to help our participants find the right job, at the right time.A bit about usIn 2019, Ingeus became part of APM Group, an international human-services provider enabling better lives through employment, skills, justice, youth and assessment services.Our 5,500 team members work within the Ingeus, APM, Ross, WCG and Assure brands in 671 locations across ten countries. In the UK, Ingeus works in partnership with people, business and communities to deliver services in four key areas:

Employment – Recruitment and employment services to create sustainable jobs and careers

Health – Services to help people lead healthy, independent lives

Youth services – Social and personal development programmes for young people

Justice – Rehabilitation, skills and employment services to breaking the cycle of re-offending

Why join usIngeus is a forward thinking, collaborative, values-based organisation and you will join a team that thrives on making a difference.Our aim is to give local people the knowledge and independence to create better lives for themselves and their communities through employment. We have a commitment to delivering quality interventions which means we support your continuous development. You will also have access to our bespoke online learning and career development platform.Not enoughBeing part of our team means you can take advantage of our competitive pay structures and benefits package which include:

25 days annual leave plus bank holidays

Life insurance

Private medical care

Company pension

Enhanced family leave policies

Additional leave for personal development and community volunteeringFlexible Benefits Package including the opportunity to buy those extra perks such as extra annual leave, critical ...

APPLY NOW