Service Assistant x 10

Job Location	Ide Hill
Education	Not Mentioned
Salary	9.60 per hour
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Contract , part-time

Job Description

Summary Working within a bustling atmosphere as part of passionate team this role as a Service Assistant at The Chartwell Portfolio (Chartwell, Emmetts Garden and Quebec House) plays a core part in providing fantastic customer service.Do you enjoy helping people and providing a great serviceThe Hours: Flexible hours available which includes weekend shifts; to be discussed at interview. We anticipate employees will work between 1 and 3 days per week.The Salary:£9.60 per hourDuration: Fixed Term Contract until 31st October What its like to work here The Chartwell Portfolio is made up of three properties; Chartwell, Emmetts Garden and Quebec House. What youll be doing Visitors are a vital part of what we do. As the Service Assistant its your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day. In this role, youll be;

Working alongside a big staff team and volunteers in delivering outstanding customer service across the properties
Working across our welcoming and admitting visitors to the properties, providing information and orientation
Working on our properties tills selling admission tickets, processing payments of activities and events and promoting our Growing Support strategy (Memberships/Donations/Fundraising)
Promote events, offers, products and benefits of actively supporting the National Trust
Support in the delivery of events at times throughout the year
Support across the property/portfolio when required

Who were looking for

Ability to work as part of a team but also to your own initiative
Well organised and adaptable
Customer focused with an understanding of the importance of great service
Well organised and able to organise own time effectively
Good communication skills

The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust properties for you, a guest and your children (under 18)

Tax free childcare scheme

Rental deposit loan scheme

Season ticket loan

Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most locations

Independent financial advice

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