Receptionist/Appointments Officer

Job Location	Hillsborough
Education	Not Mentioned
Salary	£11.00 per hour, inc benefits
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Temporary , full-time

Job Description

Receptionist/Appointments OfficerAn opportunity has arisen for an Appointments Officer to join a leading medical clinic based in Hillsborough.This is a Full-Time, Temporary Position – with an immediate start for initially three monthsWorking hours: 37.5 hours per week 8.30am-5pm or 9am – 5.30pm (one evening a week covered to work until 9pm)With an hourly rate of £11 per hour.Job Role:You will be responsible for acting as the first point of contact for patients as well as booking patients for both outpatient appointments and surgical procedures.Essential Criteria:

Previous administration and data entry experience within a similar role.
IT proficient.
Excellent communication skills both written and verbal – with the ability to communicate with stakeholders at all levels.
High level of proficiency and accuracy when dealing with information and updating the database.
Ability to manage and prioritise a busy workload.
Ability to work on your own initiative as well as part of a team.

Main Duties and Responsibilities:

First point of contact for patients making an enquiry or wishing to book an appointment.
Demonstrate accuracy in scheduling patients and the associated administrative duties.
Communicate effectively with colleagues.
Liaise closely with reception and outpatient department regarding update/changes to schedule.
Respond to emails in a timely and efficient manner.

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