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Depot Manager

Cerebro Consulting
Job LocationHillsborough
EducationNot Mentioned
Salary£30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Our client a leading mid-range dairy / morning goods distribution company with multiple sites across the UK.They are currently seeking a Depot Manager to work closely with management, back-office support staff and team supervisors to ensure the effective daily running of depot operations.The Depot Manager will be accountable for effectively managing product ordering, customer queries, staff rota planning and the timely completion of customer deliveries.Responsibilities:

  • To recruit, induct, train and supervise despatch and delivery staff and to ensure that company policies are adhered to (specifically in relation to recruitment, food safety, health and safety and customer payments).
  • To ensure that staff rotas are carefully planned against each delivery round and that customer service levels and effectively maintained, through efficient distribution.
  • To address inbound customer queries related to complaints, ordering and sales enquiries.
  • To escalate staff and customer issues to the Director for review and consideration, as required.
  • To address any administrative matters related to customer ordering, supply planning, depot stock conciliation and product wastage.
  • To ensure that service levels are maintained in line with customer requirements, to deal promptly and effectively with customer complaints in accordance with company procedures.
  • To ensure the commitment set out in the Company Food Safety and Quality Policy is responsible implemented within the business operations.
    • Key Requirements:
  • The job holder should ideally have prior management / supervisory experience in a retail, distribution, manufacturing related environment.
  • Good supervision and planning skills
  • Skilled in handling customer issues in a sensitive and professional manner
  • Good communication skills; both written and verbal.
  • Able to communicate clearly and motivate all Depot employees.
    • Working Pattern
  • Hours : core between 7.30 AM - 3.30 PM being flexible on availability
  • Days : 48 hours weekly Monday - Friday but being flexible on Saturdays to cover as per business needs.
    • Required skills
  • Customer Service
  • Distribution
  • Food Safety
  • Logistics
  • Retail

    • Keyskills :
    Customer Service Distribution Food Safety Logistics Retail

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