Letting negotiator and Landlord Manager

Job Location	Henley-in-Arden
Education	Not Mentioned
Salary	£25,000 per annum, OTE
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

We are looking for a customer success manager with a passion and knowledge of the property industry, outstanding customer service experience and a friendly and professional telephone manner. In this role, you will be responsible for preparing landlord adverts, organising tenant viewings, conducing landlord care calls, carrying out property rental value assessments and preparing tenants for our in-house applicationprocess.If you have an interest in the property industry, high level customer service skills and enjoy working in a buzzing fast paced environment we want to hear from you!Experience working in the letting industry is a distinct advantage and a proven track record of working with technology helps.Daily Responsibilities:

Preparing adverts on behalf of landlords
Organise tenants viewing through in house tech system
Rental property valuations with support of technology
Landlord customer care calls and relationship management
Work closely with other departments to ensure customer care quality
Resolving customer queries and issues quickly and effectively

Qualifications:

2 years experience in a letting role within a property business
Good understanding of the lettings market
Outstanding customer services skills
Excellent telephone, written and communication skills
Detail oriented, well organised with good time management skills
Experience with CRM systems and other software applications

Benefits:Good basic salary and the ability to earn commission, ongoing training and personal development, supportive high end office environment with holidays, pension and social events.

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