Supply Chain Administrator

Job Description

Working for an award winning "Britains top employer". This company is a market leader within the pharmaceutical sector. A rare opportunity has arisen for an experienced Supply Chain Administrator to join the UK head office operations team based in the SouthManchester area with opportunity for 40% home working. Along with a competitive salary the company offer great career development opportunities and a fantastic benefits package. What will you do as Supply Chain Administrator: Supporting the Head of Supply Chain & Team Leader in ensuring the highest standard of service is always provided to all customers both internal and external Responsible for the efficient retrieval processing and delivery of all orders as required through a regular interface with our third-party warehouse & logistics provider (3PL) for product Co-ordinating activities between customers, 3PL and internal teams e.g., QA, for the timely and effective resolution of any queries, complaints, or distribution problems, to meet customer expectations and in line with GDP To carry out supply chain duties including customer data and sales data analysis, management and KPI reporting and order validations on a regular basis as determined by supply chain check lists or as advised by the Head of Supply Chain or Team Leader To maintainstrong relationships with our supply chain partners in ensuring high KPI service levels are maintained and products are consistently available to UK patients To co-ordinate some activities and produce monthly reports in relation to the operational elements of our third-party warehouse & logistics provider (3PL) for marketing materials To prepare direct hospital sales contracts when requested by using the approved template and gaining approval from Head of Supply Chain prior to sending to NHS hospital Deal with incoming and outgoing supply chain related phone calls and email enquiries responding promptly and ensuring appropriate actions are taken and followed up as necessary Retrieval and processing of all orders accurately on SAP each day, check prices are correct and obtain authorisation where required Ensure all customers have relevant licences to enable orders for products to be processed and to regularly maintain the licence database Report any Controlled Drug deviations to Head of Supply Chain & Operations Director What Skills & Experience are required as a Supply Chain Administrator: An excellent track record of customer service within supply chain with a high level of motivation and the determination to succeed Previous experience of working with 3PLs and maintaining key customer and supplier relationships would be beneficial Confident working in a fast paced and busy team environment Must have the ability to manage a diverse workload with excellent planning and organisational skills and the ability to prioritise work and deal with unplanned / unexpected work Strong attention to detail to ensure accuracy levels and efficiency Strong interpersonal skills, with the ability to communicate appropriately, verbally and in writing, with the confidence to engage at all levels both inside the organisation and with customers Strong computer literacy skills using Excel to carry out regular data analysis and KPI reporting Fully proficient in Microsoft office (Outlook, Word, Excel, PowerPoint) Strong Excel skills including Pivot table and Look Ups are essential for this role The ability to work with SAP and adapt to other software packages is desirable The ability to process customer orders using SAP would be an advantage Good knowledge of supply chain and distribution What will you LOVE about being a supply chain administrator: The hours of work are 8.30am-5pm Monday - Thursday and 8.30am - 4pm Friday with home working for 2 days per week Salary up to GBP28,000 plus 5% bonus 33 days leave including bank holidays and the option to purchase additional days Contributary Pension scheme Bupa Private Medical and Dental To Apply If this sounds like a role you will LOVE, please send your CV to us today!