Contract Administrator

Job Description

Job title: Contracts AdministratorLocation: Manchester, M225LW (Hybrid working available)Hours: Monday to Friday, 37.5 hours, 9am to 5.30pm, 60-minute lunchSalary: CompetitiveAbout us:BCN Group is a fast-growing provider of digital transformation and IT managed solutions to UK businesses. We provide a full suite of solutions comprising on-premises, hybrid and cloud hosting solutions, Azure cloud migration services, Microsoft product development,application support, voice solutions, data management and hardware sales and maintenance.You will be joining a business which has grown significantly, has ambitious expansion plans and continues to invest in its transformation projects and its people.Focus of the role:We have an exciting opportunity to join our Contract Administration Team. The key focus of the role is to undertake the administrative functions required to support BCN Groups contract process. The role would suit someone who has previous experience workingin a fast-paced environment. We are looking for someone that shares our passion in providing a first-class service and for ensuring service excellence.Following private equity investment back in 2019 and a successful growth strategy, the past few years has seen significant growth. Earlier this month, we secured our second phase of private equity investment and with big plans to double in size over thenext few years this is a perfect opportunity to work alongside a great team in a fast-moving entrepreneurial environment.Responsibilities:

• Reconciling of contractual services and management of the contract base to ensure correct charges and volumes.
• Supporting with end-to-end contract management; including setup of contracts, checking documentation and portals for third party verification, determining service commencement using our internally-built system to input contract details, and supporting thesales team with the renewal of contracts.
• End-to-end query management for any contract related invoice or account manager queries.
• Holiday cover for other team members to include customer service responsibilities and any other support required by the team or the wider business.

Key Skills:

• Adaptable and open to change
• Excellent customer service skills
• Excellent communication skills
• Hardworking, persistent, and dependable
• Positive and enthusiastic
• Attention to detail

Experience & Qualifications Required:

• Excellent Microsoft Excel Skills
• Experience on the rest of the Microsoft package; Word, Outlook, SharePoint and Teams
• Maths & English GCSEs minimum grade C
• 2 Years minimum experience in an administrative role
• Experience within a financial administrative role or sales support would be of benefit but is not required for the role.

Why BCN:

• The opportunity to shape your own future with industry leading training and development and access to our BCN Academy
• Competitive salary and the ability to progress
• 23 days holiday increasing with length of service and the option to buy additional leave
• Hybrid working
• Birthday off
• Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more
• Life assurance
• Cycle to work scheme, electric vehicle scheme, tech scheme and retail discounts
• State-of-the-art office with free parking
• Free on-site gym
• Long service gifts to celebrate the milestones
• Beer Fridays, end of month pizza, pool tables (with cross office tournaments if you fancy your chances!), dress down every day, social events such as Summer BBQ, plus more!

Keyskills :
ContractsGeneral AdministrationMicrosoft Excel