Product Owner (Jira Admin)

Job Description

Company DescriptionAbout IAG TechIAG Tech is a community of IT and digital professionals from across the International Airlines Group (IAG). We drive the technology behind some of the biggest and most successful brands in global aviation, including British Airways, Aer Lingus, and Iberia.Brought together in 2019, we are a unique community with a shared vision to deliver Technology Excellence and be recognised as industry leaders in the use of technology.Our mission is to delight customers, enable employees, accelerate business performance, protect our business and increase shareholder value, through the innovative and agile use of technology and data.We use product-centric delivery teams using agile methods to implement new capabilities at pace and maximise business outcomes. With a relentless focus on improving system performance and stability, we continually strive to find new and better ways to innovateand support the Group.Our ValuesAt IAG Tech we share common values to help us create the right culture to underpin our thriving community:Innovation | we value identifying new ways of using technology to solve business challengesEmpowerment | we value giving people the freedom to operate, that they take accountability, and collaborate with colleaguesProfessionalism | we value having and developing the right knowledge and competency to be able to do our jobs to the best of our ability Transparency | we value honesty and integrity and always share the reality in a manner the business understandsAgility | we value responsiveness, speed and flexibility in everything we do.We celebrate when we see great examples of our values in action and challenge each other when we see these values being ignoredJob DescriptionAs a Product Owner (Jira Admin) within the Collaboration team, you will serve as the customer proxy, responsible for working with Product Management and other stakeholders - including other Product Owners, business users, and users of Jira.The normal responsibilities of Product Ownership to help define stories, prioritise the teams backlog and create roadmaps for the team, to streamlining the execution of changes & priorities, while maintaining the conceptual and technical integrity of thefeatures or components for the team(s).You will also play a significant role in maximizing the value produced by the team(s), ensuring Stories meet the user’s needs and comply with the Definition of Done.In addition to the Product owner duties, you will also form part of the Jira Admin team, ensuring that customer requests are understood, impact assessed, administered, which may also include provisioning of licenses, self help, and guidesThe IAG Collaboration team is built on a foundation of Atlassian products (Jira, Confluence, Advanced Roadmaps, and exploring further Atlassian products) with integrations to additional specialist tools. Experience of these technologies is highly desirable.QualificationsIT leadership, gained in a complex global organization, ideally in a business and technology delivery environments.Experience of working as a Product Owner in a Scum / SAFe / Agile environment, with strong understanding of Agile ceremonies and ways of workingDemonstrable experience of successfully leading Product teams in an Agile setting, whilst also taking into consideration Waterfall delivery initiatives.Demonstrable experience of documentation, which must include Scope Statements, Epics and User Stories.Experience of being a Jira Admin including;

• Be the go to person for everything Jira
• setup new projects
• setup best practices
• train new users
• train other power users (PMs etc..)
• reporting
• find plugins for specific needs
• implement new solutions, find new solutions, be the problem solver
• help implement new workflows, schemes etc...
• modify anything as needed to enable the teams to work better and smarter
• implement automations for the same

Experience of operating across multiple countries and cultures is desirable, but not essential.Additional InformationBenefitsThe chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry, working in a multi-cultural environment with great offices in many locations. We aim to provide all our people with a work/life balance, as well as the manybenefits offered by a global organisation, including health insurance, pension, and performance bonusesDiversity and InclusionIAG Tech is part of the IAG GBS organisation, and our people are at the heart of everything we do. We recognise that we can only deliver the required business outcomes if we have a thriving community of technology professionals. Together we strive to becomethe very best at what we do.We focus on making Tech a great place to work, with a community that we feel proud to belong to. To help make this a reality, our people strategy focuses on six key domains: Engagement, Talent Management, Reward and Recognition, Performance Management, Learningand Development and Culture.We understand the importance of Diversity and Inclusion in the workplace to deliver this strategy - everyone should feel part of our team. We want to foster an inclusive workplace, celebrate individuality and embrace differences so that everyone in IAG Techcan achieve their goals and ambitions, regardless of their personal circumstances or background.As a Group, IAG has an ambition that 40% of senior management roles are held by women by 2025. IAG Tech fully supports that ambition, and we are working to help make it a reality. With this in mind, we have set ourselves the challenging target of recruiting50% female colleagues by 2030.