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Administrator

Thorn Baker Estates Facilities & Maintenance
Job LocationGrassmoor
EducationNot Mentioned
Salary20,000 - 20,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Administrator - New permanent opportunity - Chesterfield - £20,200Are you looking to work with a company that genuinely put people at the heart of everything they do Based within the head office in Chesterfield this role will see you working for a leading housing association who manage over 8000 properties in the NorthDerbyshire/South Yorkshire Region.Please read more about this great new permanent opportunity and apply today with your CV.Whats in it for you:

  • A salary of £20,200 per annum
  • Monday - Friday, working 37 hours
  • 26 days holiday plus bank holidays - With an option to buy additional holiday - Holiday entitlement will also rise with service
  • Free on-site parking
  • A fantastic and friendly team
  • An opportunity to join a company with excellent prospects for growth and career development
About the role:Working within a busy Property & Regeneration Team, at the head office in Chesterfield, you will be assisting customers by telephone and other correspondence regarding housing related queries. Must have a positive, can-do attitude and the ability to empathisewith customers who may call with a variety of questions and/or queries.Your duties will include, but not be limited to:
  • Assisting in the processing of customer bookings
  • Ensuring diaries are managed for engineers visiting customers
  • Responding to general enquiries regarding regeneration schemes
  • Provide advice and support to customers
  • Where necessary making referrals to other organisations
  • Assisting with the management of complaints received
  • Maintain spreadsheets and databases regarding performance
About you:
  • Must have previous experience as an administrator
  • Excellent IT skills including knowledge of Microsoft Package
  • Professional telephone manner
  • Excellent communication skills
  • Fantastic levels of customer service and a desire to reach a positive outcome to any queries.
  • Outstanding attention to detail and organizational skills
Experience within housing - social or private is highly desirableIf this sounds like an opportunity you would like to take up, then please apply today - interviews will be held this week as this is an immediate permanent opportunity.

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