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Job Location | Garelochhead |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
IT Support TechnicianClyde - Faslane Marine Training SF30862 About the roleProvide technical support for the Astute Training Facility (ATF) restricted network in accordance with ATF/ Information Systems (IS) services procedures and relevant Mod security policies.You will ensure that assigned IS Service Desk Support Calls are responded to and completed within the timescales laid down in the Astute Training Facility (ATF) and Pathfinder Bridge Navigation Trainer Information Systems (IS) Service Level Agreements (SLA), and in accordance with IS Procedures. You will investigate and attempt diagnoses, fault repair and resolution of assigned Service Desk Incidents, Problems, and Change Requests. To escalate significant IT issues and problems to the IT Technical Team Lead as required.Other responsibilities include: