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Inbound calls and Accounts Assistant

Job LocationFradley Park
EducationNot Mentioned
Salary23,000 - 25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Inbound calls and Accounts Assistant Fradley ParkTemp to Perm/PermUp to £25,000Monday to Friday: 9am - 5pmReports to:Accounts departmentMain Role Purpose: Answering inbound calls, working alongside the accounts department to manage invoicing etc. Data Entry and general office duties.Key Measures:

  • Data Entry
  • Managing invoices
  • Inbound and outbound calls
  • Use of Sage system
  • Accounts experience
Key Responsibilities:
  • Answering all inbound and outbound calls
  • Liaising through emails
  • Managing invoices
  • Providing support to the accounts department
  • Use of Sage system
  • Able to input data onto spreadsheets - Use of excel
Need to Have:
  • Experience of working in a sales and customer support environment.
  • Experience of meeting processing targets and working to a service level agreement.
  • Great customer service skills and experience.
  • Experience of working in a process driven, fast paced environment.
  • Strong literacy, IT and communication skills
  • Previous accounts experience
  • Ability to work under pressure and organise yourself to achieve team goals.
  • Good attention to detail
Holiday entitlement - 28 days including bank holidays

Keyskills :
Communication SkillsCustomer ServiceInvoicingSageSpreadsheets

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