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Job Location | Estover |
Education | Not Mentioned |
Salary | £16,500 - £18,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract, full-time |
Wilmington PLC are looking for a Receptionist and Administrator Support - 6month FTCReceptionist and Administrator Support - 6month FTCLocation: Plymouth - PL6 7TLSalary: £16,500 - £18,000 DOETerm: Full Time, 6 Month ContractWhy do we want youYou are an experienced Receptionist / Administrator / Administration Support with a confident telephone manner and strong Administration skills.You will have fantastic customer service skills, a professional communications style and a proactive approach to your work.We are Mercia incorporating SWAT (part of Wilmington plc Professional Division) and were one of the leading providers of training and support services to the UK accountancy profession, working with over 8000 firms nationwide.Main Purpose of RoleReception duties- Reception based position - first pick up on calls- Answering telephones professionally- Directing calls to correct departments/individuals- Taking messages- Directing clients around our website for additional information- Greeting clients face-to-face- Receiving and correctly handling post and deliveries- Other reception related duties- Dealing with emails and client queries- Assisting with processing client bookings, including swaps, changes and cancellationsAdministrator duties- Recording attendances- Sending out brochures, course notes and other information to clients- Contacting clients and venues- Some typing - email, letters and other correspondence- Updating a database system- Ability to focus in an open plan office working independently and as part of a team- General office duties including filing and scanning, ordering office sundries- Using a postal franking machine and arranging couriers- Problem solving- Assisting with internal meeting by organising drinks, buffets and other requirements- Assisting with travel and accommodation bookings- Other duties as requiredSkills and Experience Required- Experience in the same or similar role- Good telephone manner with strong customer service skills- Confident in the use of Microsoft Office PackagesAs a portfolio Company, we are all different at Wilmington. We understand the power of bringing difference together and we celebrate the innovation and creativity it brings through diverse experience, knowledge, and perspectives. Required skills
Keyskills :
Receptionist Administrat Admin Assistant PA Executive PA