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IT Helpdesk Apprentice

Job LocationEstover
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Vacancy Overview:Do you have a passion for technology Are you ready to take your hobby to the next levelWorking Week:40 hours per weekWeekly Wage:£192Detailed Job SpecificationIntequal, in partnership with the Microsoft Apprenticeship Programme are currently recruiting for an energetic individual to join a fantastic company as an IT Helpdesk Apprentice. This is a great opportunity to earn while you learn and gain on the job experienceto kickstart your career in IT. Job RoleWe are looking to recruit an IT Helpdesk Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn. As an IT Helpdesk Apprentice your main roles and responsibilities will include: - Taking support calls from clients- Raising support tickets and progressing these to fix- Managing Office 365 requests- Performing first-line fixes where possible- Liaising with senior engineers. About the CompanyOur client offers IT support and Cloud services, IT solutions, protection & security and Office 365 with professional advice on equipment required to meet business objectives, on-site personnel training, use of their resources to help fulfil business needsand the ongoing monitoring of hardware & software performance.Skills Required: You will be highly organised, have excellent verbal & written communication skills and a brilliant telephone manner. You will be reliable, willing to work hard and eager to learn. You will be flexible, adaptable, possess the ability to multitask, have good interpersonal skills and be a team player. A natural love of technology and interest in IT is mandatory.Personal Qualities:The company require a bright, honest, reliable, enthusiastic and hardworking individual with a genuine desire to learn and to build a career within the IT industry. You will have a friendly personality, be able to work as part of a team and provide excellentcustomer service.Other Information:Location = Plymouth, PL6Working Hours = 40 hours per week, worked Monday to Friday (30 min. daily lunch break)Wage = £192 per weekWe process all applications received and contact candidates ASAP so please keep an eye out for a phone call from one of our team on an 02392 number. If you miss a call, we will send you an email.

Keyskills :
You will be highly organised have excellent verbal & written communication skills and a brilliant telephone manner. You will be reliable willin

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