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| Job Location | Doxford International Business Park |
| Education | Not Mentioned |
| Salary | £40,177 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Systems AnalystVacancy Salary: £40,117Vacancy Location: SunderlandContract Type: Full TimeStatus: PermanentThe VacancyAbout the role:Our client, based in Sunderland, is looking to recruit 2 Systems Analysts to join them in their Transformation & Technology department to support third party and in-house solutions by way of bringing product backlog items and development roadmaps to life.Reporting to the Senior Systems Analyst, the post holder will work alongside Product Owners, Developers and Infrastructure. They will collaborate with Product Owners to enhance products, identify trends and facilitate root cause analysis to improve serviceperformance and end user experience. They will undertake application upgrades using agreed methodology and documentation, deliver system change requests, ensuring all application changes are appropriately tested and documented following agreed procedures.Providing 2nd line product support is imperative to the role, working with both 1st Line and Product Owners to address incidents.This is an exciting and rewarding role within a forward-thinking team who are always looking at innovative ways of delivering fantastic solutions within the business and evolving the sector at large.The role is subject to a basic DBS paid for by the company.What we are looking for:It is essential that the successful applicant has the following skills & experience:Relevant IT qualification or equivalent experience.Comprehensive knowledge of Agile SDLC.Demonstrable experience within a system support role.Experience with Agile management software, preferably Jira.Strong knowledge of system architecture and infrastructure (networks, virtualisation etc) and exposure to software development in some capacity (frontend, backend, database etc).Excellent communication skills, both verbal and written.Experience with Microsoft Power Platform would also be desirable as well as exposure to 3rd party solutions popular within the Housing sector but not essential.Attributes:Ability to multitask and manage multiple priorities.Meticulous attention to detail.Excellent trouble shooting skills.Ability to communicate with both technical and non-technical stakeholders.This vacancy is being advertised on behalf of Gem Partnership Ltd who are operating as an employment agency.