Customer Service Coordinator

Job Location	Cold Meece
Education	Not Mentioned
Salary	£18,000 per annum, OTE
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Customer Services Coordinator Staffordshire £18,000 - 37.5hrs per week - Shift Patterns between the hours of 8am - 5.30pm Do you want to be part of a fun and vibrant team This is a varied role processing all Customer vehicles in accordance with KPI requirements.

Action vehicle estimates to ensure a smooth operational process

Ensure accurate pricing

Liaise with the Inspection Teams to ensure consistency for the Customer

Monitor vendor quotes

Liaise with partners to establish best routes of repair

Process the upgrade and downgrade of vehicles in accordance with Customer requirements

Maintenance of accurate customer reports and information

Monitor vehicles within the repair environment and ensure they are processed quickly and to required standard adhering to stock age profiles

Monitor outstanding queries and take relevant action

Administrative support and ad hoc duties as required

Maintaining a tidy and professional working environment, with a special emphasis on health and safety and ISO

You will be providing exemplary levels of customer services, critical to the continued and success of the business.If you are interested in hearing more information regarding this opportunity, then please submit your CV by following the link or get in touch with Melanie Phillips at Campbell & Fletcher for more informationCu

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