Welcome & Service Assistant x 3

Job Location	Coggeshall
Education	Not Mentioned
Salary	£10.78 per hour
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Contract , part-time

Job Description

Summary As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.The Hours: Flexible hours to be discussed at interview with a variety of shift patterns available. On average, youll work one or two days per week, including some weekends, and more during busy summer periods.Your contractual location will bePaycockes House & Garden but youll occasionally be required to work at two other sites: Coggeshall Grange Barn and Bourne Mill in Colchester. What its like to work here Youll be a member of a part-time team of seven, working with different teammates on different days. You will also work alongside many support and satellite staff as well as a group of volunteers. The pace of the work can be rather lively, it can be quitesedate, but you will always be working in beautiful surroundings with supportive people.There are two on-site managers to guide you through the roles various tasks and duties and to help you fulfil your potential. Training is given in a range of skills and there is also the chance to take on further responsibilities and more specialised training,if you wish.Each team member is encouraged to spend a proportion of their work time pursuing their interests within the Trust and developing their career prospects. What youll be doing You will be an important part of a friendly and supportive team, working among beautiful surroundings. Although the primary focus of your role is to welcome and assist our visitors, you may be called upon for various other duties such as: helping with childrenstrails; tearoom duties; tour guiding; conservation cleaning; theatre stewarding; historical research; cleaning and tidying; events management; book shop organising; local liaison, and so on, depending on your interests. Who were looking for Wed love to hear from you, if you are:

Customer focused with an understanding of the importance of great service

A team player, but also can work on your own initiative

Well organised and adaptable

Willing to learn new skills

Have a positive attitude

The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Tax free childcare scheme

Rental deposit loan scheme

Season ticket loan

Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most locations

Independent financial advice

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