Welcome & Service Assistant x 3

Job Location	Coggeshall
Education	Not Mentioned
Salary	9.90 per hour
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Contract , part-time

Job Description

Summary Working within a bustling atmosphere as part of passionate team, youll play a core part in providing fantastic customer service.The role also involves occasional working at two other sites: Coggeshall Grange Barn and Bourne Mill in Colchester.The Hours: Flexible hours to be discussed at interview with a variety of shift patterns available. The role requires some weekend working. What its like to work here Youll be a member of a part-time team of seven, working with different teammates on different days. Youll also work alongside many support and satellite staff ,as well as a varied group of volunteers. The pace of the work can be rather lively, but youwould always be working in beautiful surroundings with supportive people.There are two on-site managers to guide you through your various tasks and duties, and to help you to fulfil your potential. Training is given in a range of skills, and there is also the chance to take on further responsibilities and more specialised training,if you wish. Each team member is encouraged to spend a proportion of their work time pursuing their interests within the Trust and developing their career prospects.What youll be doing Although the primary focus of the role is to welcome and assist our visitors, you may be called upon for various other duties such as: helping with childrens trails; tearoom duties; tour guiding; conservation cleaning; theatre stewarding;historical research; cleaning and tidying; events management; book shop organising; local liaison; social media; collections care and cataloguing; and so on, depending on your interests and abilities. Who were looking for Wed love to hear from you, if this sounds like you:

Ability to work in a team - flexible and adaptable
Well organised and able to work with minimum supervision
Helpful & friendly
Customer focused with a positive attitude
Enthusiastic with a willingness to learn
An understanding of the importance of great service

The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust properties for you, a guest and your children (under 18)

Tax free childcare scheme

Rental deposit loan scheme

Season ticket loan

Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most locations

Independent financial advice

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