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Customer Service Advisor (Part Time)

ENABLE FUTURES RECRUITMENT LTD
Job LocationCheddar
EducationNot Mentioned
Salary£20,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Are you seeking the ideal job to fit around the school run or hobbiesKeen on 9.00am - 3.00pm Monday to FridayWe are seeking a standout candidate with an excellent administration & customer service background!Enable Futures are operating as an employment business on behalf of its client and recruiting for a Customer Service Advisor to work based in Cheddar, Somerset for a market-leading, innovative and inspiring project coordination & marketing company.The Customer Service Advisor attracts potential customers by answering service questions, processing orders, prepare correspondences and fulfil customer needs to ensure customer satisfaction.The working hours are (Part Time)9.00am - 3.00pm Monday to Friday. The annual salary is circa £20,000 PA pro rata.Package:

  • Twenty-five days annual leave + 8 Bank Holidays - a few days needs to be kept back for the end of year shut down.
  • Christmas & New Year office closure, giving everyone quality time off.
  • Pension 9% from employer 0% employee.
    • Key Responsibilities:
  • Obtain client relationships with consumer service teams.
  • Resolve problems.
  • Clarify consumers complaints.
  • Determining the cause of the issue.
  • Explaining the best solution to solve the issue.
  • Managing calls and emails.
  • Providing accurate, valid and complete information by utilising tools available.
  • Read from call scrips.
  • Resolving issues via phone, email or social media.
    • Key Strengths:
  • Customer service
  • Listening skills
  • Phone Skills
  • Positive Attitude
  • Patience
  • Multitasking
  • Attention to detail
  • Phone Skills
  • Calming manner
    • To Apply: Please follow the application process for the site this job is advertised on or email your CV to Rebecca. If you have the transferable skills required Rebecca will call and email with more information and discuss this with you confidentially.By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Enable Futures are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. Required skills
  • Administrative
  • Advisor
  • Customer Service
  • General Admin
  • Project Coordination

    • Keyskills :
    Administrative Advis Customer Service General Admin Project Codination

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