Communications & Marketing Officer

Job Description

Summary We have an exciting opportunity for a Communications & Marketing Officer to join our team at Batemans and Bodiam. As our Marketing & Communications Officer, youll be responsible for marketing these special places creatively and effectively. What its like to work here Joining a creative and friendly Visitor Experience team, youll bring your meticulous approach and great communication skills to the department, splitting your time between Bodiam Castle and Bateman’s depending on the season and the needs of the property.Youll be line managed by the Visitor Experience and Programming Manager and working alongside the Senior Visitor Experience Officer and Programming and Partnerships Officer, as well as working with departments across the whole portfolio, including the Outdoors,House and Welcome teams. If you love the variety of desk based tasks and operational activities then this could be the role to suit you. This is a great opportunity to experience working for the National Trust and building your skills and abilities in an encouragingenvironment. What youll be doing Day to day, youll support delivery of our annual marketing and communications plan to help achieve our ambitious targets, helping us to get in touch with our core and new audiences. This will include crafting new content and management of existing informationon our property web pages, running social media accounts, creating promotional materials and updates, writing and distributing press releases when required.Youll work closely with staff on property and also connect with the National Trust’s own consultants, based across the London South East region. Were looking for someone who can help us reach larger and more diverse audiences for our places and our digitalcontent. Youll work as part of the team to make sure that were sharing the most engaging stories we can. Spreading the word about places to visit in the great outdoors and raising awareness of our conservation work is key to what were about.This role also involves:

• Duty Officer responsibilities (training provided)
• Image Lead for the portfolio (training provided)
• Supporting events
• Some weekend working

Please also read the role profile, attached to this advert. Who were looking for You can view the full role profile for this role in the document attached. You dont need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role. If you value nature,history and beauty and have the skills listed below then this could be the ideal opportunity for you to join the Bodiam Castle and Bateman’s portfolio at an exciting time of growth and development.To deliver this role successfully, you will need to have:

• A good understanding of marketing techniques, including websites as well as digital and social media
• Good written and verbal communication skills
• Digital and social media skills
• Customer service skills
• Good IT Skills (including Microsoft Office)
• Problem solving skills, and ability to work on own initiative

The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

Click here to find out moreabout the benefits we offer to support you.