IT Support Engineer

Job Location	Burton, Neston
Education	Not Mentioned
Salary	£22,000 - £26,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time or part-time

Job Description

We are looking for an individual with the technical ability and interpersonal skills to act as a first point of contact for IT related issues within the group.Key responsibilities for this role include:

Providing technical support to all colleagues across the group
Providing communication to users on the status of their IT requests.
Resolving hardware and Software related issues on a day-to-day basis
Deploying PCs and associated peripherals across the group, including new installations and the redeployment of existing equipment to standards determined by the Group IT Manager.
Generating and maintaining IT technical support documentation.
Assisting in the upkeep of the company’s CRM package
Ensuring security applications and system upgrades are applied to desktops and laptops accordingly.
Reporting relevant faults and maintaining logs.
Maintaining the company asset database.
Carrying out ad hoc duties as required by the Group IT Manager.

This role offers a basic of £22,000 - £26,000 depending on experience, 25 days holiday, company pension, gym and outstanding office location.To be suitable for this role you will have:

Experience supporting Microsoft Windows operating systems.
Good knowledge of Microsoft Office and 365
Experience of iOS and Android mobile devices
PC hardware fault finding and repair.
Understanding of network technologies.
Knowledge of Active directory
Any Azure knowledge advantageous
Excellent communication skills. The ability to communicate effectively with technical and non-technical colleagues.
A focus on customer satisfaction and the understanding the importance of tight deadlines.
Good attention to detail
Be an excellent problem solver and be able to complete work to a high standard.
Team player
A natural passion for IT

Due to the location of the office you must drive and have your own car.This is an outstanding opportunity to join a fast paced, forward thinking business where no two days are ever the same!Email your CV today to be considered for this great opportunity - if you do not hear from us within 10 working days please assume you have not been successful.

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