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Service Delivery Administrator

The Recruitment Co
Job LocationBulwark
EducationNot Mentioned
Salary£22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Title: Service Delivery Administrator Location: Chepstow Salary: £22,000 per annumHours: Full time, Monday - Friday days regular, full time permanent positionHere at The Recruitment Co we are recruiting a Service delivery Administrator to work for a company based in Chepstow of a full time permanent basis.Main roles:

  • Creating and maintaining Excel spread sheets, quote templates and tracking
  • Logging of all sales enquires and quotations
  • Management of quote requests
  • Managing customer expectations
  • Manage and maintain a product cost register
  • Manage, track and maintain a register of parts and price list
  • Populate Pipeline sales management documents
  • Liaise with internal and external staff including customers
  • Proactive development within the Sales Account Manager specific accounts as directed by the Sales Director
  • Providing warm leads or customer reports to the Sales Account Manager/s to finalise liaising with all departments to ensure efficiency and ensure resolution
  • Managing data input and flow, such as goods-in, delivery and invoicing
  • Updating CRM and business systems
  • Following up all invoice queries
  • Purchasing Product when requested by the Sales Account Manager/s and with approval
  • Quality processes and including but not limited to logging of RMAs
  • When required providing cover of sales staff which they support
  • Other administrative duties as and when required
  • Responsibility to operate within the trade compliance procedures, including the presentation of sales opportunities respecting export control rules/legislation and for suitable due diligence to be undertaken accordingly.
Must have:
  • Service delivery admin experience
  • Strong attention to detail
  • Telecoms experience is desirable but not essential
If you are interested please apply now!CPNewportThe Recruitment Co. is an equal opportunities employer and were committed to diversity and inclusion in the workplace.

Keyskills :
Service Delivery Administrator

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