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Job Location | Bloomsbury, London |
Education | Not Mentioned |
Salary | £23,087 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
Guest Service Receptionist Imperial London Hotels based at the Morton Hotel 40 hours a week (Shift Pattern 5/ 7 day )£23,087.00 + BenefitsImperial London Hotels has been running hotels in Central London for over 180 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family-owned, ILH has a unique heritage and culture that remains its foundation asit evolves and modernises. The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4* Deluxe Hotel in 2024.We are now recruiting Guest Service Receptionist for our Imperial London Hotels based at the 4* Morton Hotel based in the heart of Bloomsbury to join our vibrant and multi-cultural team. We dont want you to work for us, we want you to work with us and be part of our ILH Family. As Receptionist for the Morton Hotel, you are a key part of our guests’ experience and their first impression visiting our hotels. You make it your mission to ensure you and your team deliver an exceptional journey from check-in to check-out.With your warm and friendly interaction, you have the ability to anticipate individual guests needs, seeking out opportunities to go the extra mile to wow our guests and give them the attention that they deserve.An ambassador for our hotel you take pride in terms of your own personal appearance, and ensure the reception and adjoining areas represent a great welcoming environment. You’ll help our guests with your expert knowledge of the hotel services and that ofthe local area and surroundings. This role includes preparing, serving beverages and light snacks according to the companys standards and complying with food hygiene procedures. In this busy operation, working as part of a team, you’ll be handling both requests from your work colleagues and guests. A natural problem solver, with great attention to details you’ll also be extremely organised yet able to multi-task. Your passion isto help others and with your exceptional people skills you’ll ensure that our guests continue to return time after time to our hotels.What we’d like from you